Help & support

Plain answers about Lusty — how the platform works, what the rules are and where every button lives. 9 articles in your pool.

Everything For members For models For agencies

Ask the help assistant Answers come only from these help articles — anything else, it points you to the right desk

Getting started

What Lusty is, the three sign-in doors and your first steps.

Welcome to Lusty: what this site is and how to find your way What Lusty is, how the age gate works, the three sign-in doors and how to find a companion.

Verification

Your ID, the liveness selfie code and what the badge means.

Verification explained: your ID, the selfie code and the badge What verification asks for, how the review works, how long the badge lasts and what it does — and does not — prove.

Community

Favourites, following, connections and messaging.

Following, favourites and connections The three relationship types, where your lists live, and what notifications you get. Messages, contact gating and safety in chat Starting a conversation, which contact details each plan tier can see, and the safety machinery inside chat.

Privacy & safety

Discreet browsing, blocks, location privacy and panic tools.

Staying discreet: discreet browse, blocks and location privacy The discreet browse toggle, how viewer location sharing works and what it stores, and how blocking differs from hide-from rules.

Reporting & abuse

Every report lane, takedown requests and what happens after.

Reporting abuse and requesting takedowns Every report lane, what a takedown request must contain, and what happens after you report.

Account & privacy

Your data, downloading it and deleting your account.

Your account, your data and deletion (POPIA) Deleting your account, downloading your data first, unsubscribing from mail without logging in, and the audited "helping as" bar.

Payments & payouts

Invoices, proof of payment, disputes and payouts.

How money moves on Lusty: invoices, POP and payouts The manual B2B rails: EFT invoices, proof-of-payment uploads, the 24-hour temporary activation, and operator-confirmed payouts.

FAQ for visitors

The age gate, legality and browsing without an account.

Visitor FAQ: the age gate, legality and discretion Short answers to the questions people ask before making an account — age gate, legality, accounts, contact, real listings and discretion.

Rules questions: the how-tos explain, the legal documents govern — the hub is at Policies & legal, and safety reporting is on Help & safety.